“Error reporting in the field”
Imagine a field worker with a cell phone out in the field will register an error.
When the field worker registers the error he or she should specify who is notifier.
Field worker may either access a human being and its name / social security number or access to an ID of, for example, an elevator / apartment / equipment
Your task is to describe the flow of such a service request including the associated views.
4 views of the flow
3 other color-schemes